The Spanish Inquisition had The Rack - a frame with rollers that stretched the victim’s limbs, often dislocating joints.
Salesforce have their Add-on Pricing Guide.
Just spent 2 hours trying to appreciate its sadism, and feel I’m only scratching the surface.
It is 66 pages.
Sixty-six.
Of carefully orchestrated pain.
→ Products that sound the same but aren’t (“Sales Programs”, “Sales Planning”, “Sales Engagement”, “Sales Emails and Alerts”)
→ Prices charged in 50 different ways
→ All (if you read the footnotes) billed annually
It is everything that is wrong about software buying in a single PDF. Salesforce have had 25+ years to build a pricing calculator - or anything - to save people from this.
And the fact that they’ve stuck with a sixty-six page doc speaks to a level of contempt for their customers that would not look out of place in 16th century Spain.